Get email alerts when we publish a new report. Apologies for the inconvenience caused. Report an environmental problem; Access the library catalogue; Apply for Free School Meals and Clothing Grants; with more services being added in the coming months. Please remember to visit our Housing repairs section if you want to report a repair to your own council house. Online Repairs is unavailable until further notice. We will be focusing on delivering essential services until further notice. You may need to report issues for problems with: Lighting and electrics; You can now report a wide range of problems via My Account as well as the Our Haringey mobile app. Council tenants can sign up to See My Data to manage rent payments, report Ealing Council strives to offer a repairs service that meets the needs of all tenants. Recently reported problems Graffiti on post 00:35 today Carpet bits left behind my bin! As of Monday 28 September 2020 tenants renting their homes from Epping Forest District Council (EFDC) will receive day to day repairs, planned maintenance and emergency repair services from Qualis Management Ltd, part of the Qualis Group.. Email repairs@qualismanagement.co.uk; Call 0333 230 0464 (24-hour contact number) We will need your This means Urgent and Emergency repairs will be our priority so that we can help those who need our help the most during these uncertain times. Abandoned vehicles Adult Support and Protection Antisocial behaviour Bins and Recycling Births, deaths and marriages Business rate reductions Child protection Household recycling Housing repairs Illegal dumping Missed bin Nuisances Pest control Report a Council Tax change Road maintenance & reporting. Other online accounts. Access detailed reports and statistics for free. If you provide your email address when completing the online form we can send you updates about the problems you report. and fitting grab rails, towel rails, shelves etc., to walls. In certain circumstances elderly, disabled, or vulnerable tenants may be entitled to discretionary repairs. Ealing Council strives to offer a repairs service that meets the needs of all tenants. The council should repair any damage caused by maintenance or building work. leaflet. Report updates. Information on the services provided by the council, and how to access them. Do not report an emergency repair online, call us instead. We will offer you an appointment time which is convenient to you. Report, view, or discuss local problems We send it to the council on your behalf; 13,796 reports in past week. Request a repair in your home or report a communal repair. See the 'Clear up or Remove' and 'Repairs ' sections below.If you don't require updates you can report environmental issues without registering here. Report problems or request services directly to us online. Information on Repairs - council property Powered by Jadu Continuum. Request a repair to a council property to your local council - urgent problems, Right to Repair, health, safety, security If you need to report a non-emergency council house repair please use our online form. This Panel looked at how the Council engages and interacts with Ealing's residents and businesses. Important notice for our customers. From 8am on Saturday until 8am on Monday, self isolation payment applications and My Account revenues and benefits will be unavailable. To request an emergency repair, call us on 020 7926 6000, Monday-Friday 8.00am-8.00pm and Saturday 8.00am-1.00pm. Dont miss our stats dashboard, only available to council staff. 19,784 fixed in past month. 3,915,712 updates on reports. Report damaged pavements to the local council - broken or missing slabs, removing weeds Go to My Account. Communal areas include stairs and landings, door entry systems, communal lighting, drains, and communal windows. Please read about what we repairbefore asking us to repair something for you. Report the repair at any time day or night An order will be placed on the next working day and an acknowledgement letter sent to you. Full detail of the repair; This information will assist staff on processing the repair. Log in here. Benefits of Enfield Connected. You can use this service to report a repair for your council home. If you are a council tenant and something is broken or not working properly in your home, you can request a repair online. For further information, please look at the council's home improvement agency page. Details can also be found inthe tenantsrepairs handbookorthe leaseholders homeownerhandbook. Activity, reports and ratings. We use some essential cookies to make this website work. Report a repair for your council house in Lincoln Please read our latest repair information during the Covid-19 pandemic. Your account will make it easier for you to request many of our services online This is also known as advocate consent. Due to current coronavirus restrictions it is not possible to report standard repairs. Call our contact centre on 0800 181744 to report or get updates on a communal repair. If for whatever reason youre unable to register for your online account, you can also report the repair using our online contact form. If a repair is needed because of negligence, intentional damage or misuse, you may be charged for the repair. Tel: 020 8825 5682. How to request a repair We hope you enjoy reading this edition of the Directors report, the report consists of a series of links (below) to EGFL pages and is not available in a downloadable format. Ealing Borough Council New for council staff. Ealing London Borough Council is the local authority. Please report repairs by telephone only. Apologies for the inconvenience caused. These are repairs that are not usually our responsibility but which we may carry out to help those residents with recognised special needs. The scheme is not open to leaseholders. Ealing's administrative centre is in Ealing Broadway. Report a housing repair Report a housing repair. Ealing is the only London Borough to have adopted a flag. Report a problem online. To report emergencies outside our working hours and on bank holidays, call us on 020 7926 6666. Powered by Jadu Continuum. For general household or communal repairs contact Mears: Text thanetrepairs then your message, to 63277 Email Mears: thanet.repairs@mearsgroup.co.uk Call FREEPHONE 0800 0234 320 For gas, hot water or central heating repairs contact Gas Call Services: Call FREEPHONE 0800 012 9958 Email TDCcustomerservices@gascall.co.uk If you smell gas please call the National Gas Emergency Report potholes on A roads, motorways and local roads to the council . Reporting heating problems. There are various ways to report repairs: Wards of this council. For emergency repairs, please call 01709 336009. Report repairs to your council or housing association landlord as soon as possible. Typical work which may be undertaken by the handyperson includes replacing light bulbs, putting up curtains/tracks/blinds (but not curved corded types), fixing down hazardous carpets, rugs, trailing electricalleads etc. However please note, this is not the quickest way to log a repair request and there could be delays in processing your request during peak/busy periods. Report it online. If you wish to report an emergency please call 0345 608 1203.. VAT number GB 532344176. We want to provide an excellent service to our tenants and we assess any request for a discretionary repair on its individual merit. Ealing Council has zero interest in Ealing Council has zero interest in helping small businesses. Emergency situations. However, the following guidelines have been established to assist officers and tenants with the decision making process. For repairs due to vandalism you should contact the police to obtain a Crime Reference Number before reporting the repair. Report a repair. We are using cookies to give you the best experience on our website. We will advise you of this before carrying out the works. We will consider carrying out discretionary repairs if the repair is reasonably required and you meet one of the following conditions: To help us apply the discretionary repairs policy fairly, we will keep information that tells us that you may qualify for this service on our database. We will also send you your reference number which you will need to quote if you need to contact us about this report in future. You may be able to get a reduction in your rent if the repairs cause a lot of disruption. Repairs service update due to coronavirus (COVID-19). To report a repair, fill out the below form. Early years statistical profile Early years statistical profile, pdf - Follow a ward link to view only reports within that ward. Ealing has long been known as the "Queen of the Suburbs" due to its many parks and tree-lined streets; the term was coined in 1902 by Ealing's borough surveyor, Charles Jones. London Borough of Ealing. To make sure you receive the right information 26-30 Uxbridge Road, Ealing, London W5 2AU. Contact our heating contractor direct to request heating or hot water repairs and arrange Communal areas. Cookies on GOV.UK. Handcrafted by Spacecraft, you have a disability, are seriously ill or get a care package from the council's social care services; or, you are 65 or over and there is no person below the age of 65 living in the property, where not doing the repair would endanger you or other residents, or would damage your home or other properties the resident would probably be recharged for this, where you, or someone living with you, has experienced confirmed anti-social behaviour or harassment, and extra security work is needed, where the damage has been caused by a break-in. A summary of our repairing responsibilities can be found in the repairs list: Who fixes it? Please advise that you are reporting a repair with a shared responsibility. Contact ourheating contractor direct to request heating or hot water repairs and arrange for your annual gas servicinginspection. Find out how to request advocate consent for someone to report repairs on your behalf. We will be carrying out only emergency repairs until further notice. Reporting non-emergency council house repairs. Repairs and maintenance Regeneration and Housing, Perceval House, 14-16 Uxbridge Road, Ealing, London W5 2HL. We may in some circumstances recharge you for the costs of providing this service. How to handle odd jobs and small repairs. (2014/15) Scrutiny Review Panel 4 (Ealing 2024)(Inactive since 08/05/2015) This Panel looked to envisage how Ealing would look in 10 years time particularly in relation to population pressures and the impact on public services. Report a repair Only the person or people named on the tenancy agreement can request repairs for a property, unless they give someone else formal permission. Priority 2 and 3 repairs, We have launched our text notification message service for appointments, reminders and cancellations to further improve our service to you. Report a council housing repair; Report a council housing repair Please use this form to request any non-emergency repairs or maintenance on a Council home. Who has permission to report repairs. A repair is an emergency if it could cause serious health and safety problems or severe damage to your home if not fixed or made safe. Handcrafted by Spacecraft, More contact details You can easily report broken street lights, missed bin collections, abandoned vehicles and more. I have been asking for a little support as food inspection because I need a food rating in order to trade and their answer is constantly: Covid-19 is our priority, cant help you. From 8am on Saturday until 8am on Monday, self isolation payment applications and My Account revenues and benefits will be unavailable. Call the gas emergency number 0800 111 999 immediately if there's a gas leak or signs of carbon monoxide poisoning.. You should contact your landlord as soon as possible if you have any concerns about fire safety and electrical safety in your home. You will need a crime reference number and we will make safe the area until the crime reference number is validated. Begin this form. In certain cases, we may put you in touch with a voluntary service organisation that can help. Repairs - council property Find information about how to report a repair for your council home and what repairs we are responsible for. Joint Area Review - main report Joint Area Review - main report, pdf - 15 May 2007. pdf Published 15 May 2007. To make urgent requests, call the councils contact centre on: 020 8921 8900, Monday to Thursday, 9am to 5:30pm, and Friday, 9am to 4:30pm; 020 8854 8888 at all other times; You should continue to use our online form to report non-urgent repairs. Ealing Council also operates a Handyperson scheme for tenants who are over 60, disabled, a single parent in receipt of benefits, or someone who is being released from hospital.
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