Northgate Public Services: Intelligent, Involved, Innovative Northgate Public Services designs and manages software for the organisations at the heart of UK society: police, health, housing and local government. The scanning and workflow system, Unified Revenues & Benefits (URB) is used to store all documents and correspondence. On premise, in our internal data centre. The Framework Agreements specify the applicable terms & conditions, and frequently detail the service specifications and pricing. Auxiliary data. If you have great customer service skills, then come and help us to keep revenues & benefits systems running smoothly. A clerical post team do the scanning. Registered Office : PEOPLEBUILDING 2, PEOPLEBUILDING ESTATE, HEMEL HEMPSTEAD HP2 4NW. 1.4 The poundage rate set for 2016/17 was 48.4p, with a supplement of 2.6p for … This is a home-based Revenues & Benefits Officer position offering great rewards and a structured progression path. Our Citizen Access solutions work brilliantly on any device to deliver great customer service 24/7. Market share - check when company last won a tender for social care IT. Now, it’s 90% and processing times are faster too. All work received is scanned but not verified as ready and all work is initiated through Northgate (Contact Service Centres have access to both the Capita Revenues & Benefits systems). ... And there's the Northgate inland port at Horotiu. For Benefits, calls are passed on to Benefits Officers (on a rota basis) to deal with. You can develop and grow by helping us deliver a target-beating service. Taxpayer Liaison: Teresa Terry Phone: 713-812-5800 Toll Free: Fax: 713-957-5210 Email: help@hcad.org Website: www.hcad.org Mailing Address The City of Johannesburg Metropolitan Municipality is a metropolitan municipality that manages the local governance of Johannesburg, South Africa.It is divided into several branches and departments in order to expedite services for the city. If you would prefer to meet someone face to face, we have a team of Account Managers across the country who regularly talk to and meet up with clients. Single Person Discount Review Service; Empty Properties Reviews; Revenues and benefits processing; Document scanning; Health screening services; Cloud solutions; Knowledge; Events It uses information already held in NPS Revenues & Benefits. In 2012 the average call-handling time was 3mins 30secs, compared to 4mins 20secs in 2014. As expert revenues and benefits end users we can provide your teams with a best practice model to process claims for benefits/council tax support and set up accounts in revenues. Northgate’s Revenues and Benefits solution provides staff with quicker, more user-friendly systems, enabling then to offer a more streamlined service in calculating council and business taxes, and delivering council tax and housing benefits to citizens. src/public/js/zxcvbn.js This package implements a content management system with security features by default. ​Account Support can be easily contacted either by phone:  01625 587152  or email: enquiries@northgateps.com. Checklist : Northgate accounts warrant close attention. Contribute to Guy/uri_nlp_ner_workshop by creating an account on DAGsHub. The original contract for the system commenced circa 1996. of Address is emailed from Revenues to Benefits if urgent or through Northgate if not. Our ​Account Support team is here each working day from ​9.00 to ​17.00 to help you so it’s a great place to start your conversation. Working to stretching targets, we’re available for continuous or ad-hoc support and are paid by results. They also received a lot of phone calls and walk-in enquiries as only 6% of claims were made online. Our vast experience of Revenues and Benefits means that we now provide a complete digital platform for your operations to significantly deliver channel shift quicker, enabling councils to have unparalleled levels of automation, with unrivalled user experience. We use ‘cookies’ to help personalize and improve your experience. Northgate iWorld. Open source password manager with Nextcloud integration - nextcloud/passman Appraisal District . We can offer great rewards and a structured progression path, in return for helping us to deliver an efficient, customer-focused service. Our software applications help local authority revenues and benefits teams engage in the digital service revolution. Unfazed, Northgate Public Services and its client set about identifying how it could do more with less. The need for change Wrexham Borough Council has used NPS Revenues & Benefits successfully since 2009, managing 60,000 bills and 10,000 claims annually. Northgate Revenues and Benefits SAAS (or … Roles we recruit for: Heads of service; Benefit managers; Benefit assessors; Subsidy officers; Appeals officers; Housing benefit assessors Account Support can be easily contacted either by phone: 01625 587152 or email: enquiries@northgateps.com. Its vision is ‘to provide an excellent, accessible service for the people of Sandwell’. In essence, since the start of the partnership, Northgate Public Services employees were dealing with an extra 500 hours of calls annually. Job title: Benefits Officer Location: Home based . It’s a home-based position, with shifts covering 7am-7pm. following information from the market it has realised that better value may be had by going to a Cloud offering for a revenues and benefits system and document management system. Last Updated: 03/01/2021. Benefits Manager, Scarborough Borough Council. We offer a wide range of online forms for Council Tax, Business Rates and Benefits: Get in touch or find our solutions on G-Cloud: We use ‘cookies’ to help personalize and improve your experience. You can set up accounts for contact centre staff too. We can offer great rewards and a structured progression path, in return for helping us to deliver an efficient, customer-focused service. By moving its revenues and benefits system to the NPS Cloud, Wrexham Council has delivered great results, fast. Its suite of integrated solutions will help you create secure, easy-to-use, self-serve options for your customers, and transform how data is captured and managed. They now see 50% fewer phone calls and 45% fewer walk-ins. On average, 409 Council Tax payers moved in, … All equipment is owned and included in the purchase price. We can help you to bust claims backlogs or take the strain at peak times. Our ability to put vital information into the hands of those that need it is the reason why 95% of local authorities use us to collect revenues and administer benefits. An end-to-end solution for revenues and benefits. (iii) Northgate Revenues and Benefits – provides the main computer system to record and process transactions and to generate payments, for which the current contract is in place until 26th July 2017. London Borough of Hounslow chose Citizen Access to streamline their self-service offer. By continuing to use this site, you are agreeing to our use of cookies. We have a close link with Northgate and have recently assisted them in a programme to upskill key staff in the end user experience. For viewing statements or setting up eBilling you can sign people in through their customer portal accounts. Risk-based verification and eligibility checking available. Revenues and benefits processing Account Support can get the right person in touch with you. Another tasty thing to know is there was about $100,000 in remodeling done here to this shop fairly recently. We can help you to bust claims backlogs or take the strain at peak times. When the inhouse DBA moved on, we took on a full support role, both for Northgate Revenues and Benefits and Gosport BC’s Oracle databases. Account Support can get the right person in touch with you. Simple forms and responsive screens that work on any device. the , . 3.3 The Revenues and Benefits system is one of the Council’s largest and most complex computer systems. They streamline the business of revenues and benefits, all the way from front-line customer contact and … Highlights omissions and errors and pre-populates forms. Available for Revenues, Benefits and Landlords, Citizen Access can cut phone calls and walk-ins by up to 50% and save you up to £340,000 each year. Most importantly, we’re paid by results. benefits cases. Comments. The Revenues & Benefits service at Sandwell Metropolitan Borough Council employs around 240 staff. You'll have proven skills in customer service and negotiation and join our Revenues and Benefits team in Civica OnDemand services. It’s a home-based position, with shifts covering 7am-7pm. 1.3 The Council uses the Northgate System to manage Business Rates. They also have more accurate data because re-keying is a thing of the past. They can also manage the sales engagement from start to finish. And milk company Yashili, the anchor tenant at Pokeno. ... Systems Team Leader Reacting to funding challenges 2018/19 and in Open PDF file, 413.32 KB, for Determination of Whether Net State Tax Revenues Exceeded Allowable State Tax Revenues (PDF 413.32 KB) Open PDF file, 317.28 KB, for Executive Order 504 Compliance Review Regarding the Security and Confidentiality of Personal Information at Executive Department Agencies (PDF 317.28 KB) One could make the case against this tax cut scheme on a pure equity and social-justice basis. We work directly with your team to plan your eForms project. Back office integration cuts out costly re-keying, print and post. The current contract is due for renewal in March 2017. Our ability to put vital information into the hands of those that need it is the reason why 95% of local authorities use us to collect revenues and administer benefits. Yes. The real-time connections to the back office mean you get automated alerts, no re-keying and extra time to help those in need. By continuing to use this site, you are agreeing to our use of cookies. At first, we were employed as backup to internal resources, but gradually we took on more responsibility. On September 1, Northgate paid $18,000 to Evans Management Company for 12 months of rent beginning on September 1. Hastings made the decision to make a big improvement and selected Information@Work Enterprise with Email Connect from NPS. New approach to document management. Results Over the last year Revenues and Benefits have been working with the Digital by Design team to create new online processes that improve the service offered to residents whilst also improving our collection rates. You can develop and grow by helping us deliver a target-beating service. Before moving to Citizen Access, staff spent a lot of time handling paper. You can set up accounts for contact centre staff too. Signage and visibility are very good from the street. If … Our revenues and benefits processing service offers trained assessors to support your in-house team. Our eForm specialists will design, build and deploy eForms with you. NPS has successfully competed to be a supplier to the public sector via a number of frameworks established in accordance with EU public procurement regulations. ​Account Support will work with you to make sure we understand your challenges and put forward the right solution to help meet your needs. This means they can find and update customer information without having to access the back office system. Through some of these frameworks public sector customers can procure products and services directly from NPS without having to run a competitive tender process. Key to the council’s vision was the integration of a range of technologies so information would flow quicker and more accurately to the team best placed to complete the work. It uses information already held in NPS Revenues & Benefits. NPS is a supplier under the following framework agreements: Health Service Executive  – Electronic Document and Records Management Lots 1, 2 and 3, Hampshire County Council – Council Tax SPD Review Services. Net Worth : £-37,868,000 http://companycheck.co.uk/company/00968498/NORTHGATE-INFORMATION-SOLUTIONS-UK-LIMITED Treat accounts information with care as Northgate is part of a bigger group - this information requires examination by a qalified professional This Senior Revenues & Benefits Officer role will be a great career move if you already have working knowledge of the benefits system. Northgate Public Services: Intelligent, Involved, Innovative This role is based in our revenues and benefits processing service – a team of trained assessors who support our customers’ in-house teams. Data and Application Solutions Lots 1a, 1b, 1c, 2a, 2b, 3a, 3b, 3c and 4a, Digital Outcomes and Specialists 3 Lots 1 and 2, Technology Services 2 (Lots 1, 2, 3a, 3b, 3c, 3d and 4a), Dynamic Purchasing System (DPS) 2 (Lots 1, 2 and 3). Change the look & feel and integrate easily with corporate accounts. It provides a blog engine and a framework for Web application development. "But the benefits to the local community, particularly Huntly, are so great that we couldn't afford to be seen to be dogs in the manger," he says. One Revenues and Benefits is a fully-hosted software system that will help you and your teams meet all those challenges, and enable smarter working throughout your organisation. Northgate Public Services: Intelligent, Involved, Innovative Approximately sixty users, concurrently. Our services can extend from one form to many: we can implement a phased conversion of your entire forms library to electronic versions, or we can convert individual, mission-critical forms, and build tailored processes around them. We are looking to recruit an enthusiastic, hardworking Benefit Officer trained in the Northgate system. For viewing statements or setting up eBilling you can sign people in through their customer portal accounts. This is a home-based Revenues & Benefits Officer position offering great rewards and a structured progression path. This Senior Revenues & Benefits Officer role will be a great career move if you already have working knowledge of the benefits system. There is no type 1 hood system but there is a system set up to cook hamburgers and fries without the type 1 hood. Cutting the cost of hardware and administration. Barcoding is used on … The impact on state tax revenues is anywhere from $240 million to $270 million. Northgate are the current owner of the business. Our revenues and benefits processing service offers trained assessors to support your in-house team. Self-service; Electronic document management system; Housing management solution; Health Registries; Health screening software; Transport solutions; Services. Benefits June 2004 1.3 In late 2008. the Anite Public Sector business was purchased by Northgate plc, and that business included the Pericles customer base. Our Citizen Access solutions are processing more than 50,000 transactions each day. If you would prefer to meet someone face to face, we have a team of Account Managers across the country who regularly talk to and meet up with clients. Home » Software Solutions » Revenues and benefits » Self-service. With around 90,000 residents, Hastings Borough Council’s revenues and benefits team manages more than 43,000 council tax bills and 17,000 discount claims each year. Northgate Public Services: Intelligent, Involved, Innovative Northgate Public Services designs and manages software for the organisations at the heart of UK society: police, health, housing and local government. Processing services. Since this acquisition, Northgate Information Solutions (Northgate) have taken the decision to end support of the Pericles Revenues & Benefits system… 28th November 2017 Revenues and Benefits Joint Committee Appendix 1: Revenues and Benefits Shared Service Business Plan 2018/19 ... utilisation of Northgate Citizen Access Benefits product for customers to claim via on an online self-service product. The Sound Transit Board on Thursday received several illustrative scenarios for prioritizing ST3 projects through the realignment required this summer because of tax shortfalls and cost overruns.The scenarios bookend the range of possibilities with delays on … Northgate Revenues and Benefits SAAS. In the UK, we’re the number one provider of revenues & benefits software (processing 50% of the total housing benefit and council tax caseload). Chief Appraiser: Mr. Roland Altinger . Citizen Access Revenues (CA-R) is a suite of online services that fully integrates with NPS Revenues & Benefits to provide tax and ratepayers with full online access to their accounts. to of and a in " 's that for on is The was with said as at it by from be have he has his are an ) not ( will who I had their -- were they but been this which more or its would about : after up $ one than also 't out her you year when It two people - all can over last first But into ' He A we In she other new years could there ? This means they can find and update customer information without having to access the back office system. Northgate Public Services (NPS) has a proven history of developing game changing software for the public sector. The appropriate journal entry was made to record this transaction. Working to stretching targets, we’re available for continuous or ad-hoc support. About Northgate Public Services Northgate Public Services (NPS) has a proven history of creating game-changing software for the public sector. If you’re an experienced Revenues and Benefits contractor, there’s never been a better time to get in touch with us to discuss the range of opportunities we have available, including home-working contracts. On an annual basis the system WellData was appointed to monitor the system and implement a support procedure. Revenues and benefits. Our technologies connect citizens to these services, helping make lives safer, healthier, better managed and mobile.
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